Practical AI,
built securely.

I build AI workflows with Claude, MCP, and Python, grounded in five years of enterprise IT at Columbia University, where an outage has consequences and every automation has to be auditable.

Selected work

Two builds, documented end to end.

One AI system and one security lab. Each is recorded so that the reasoning, not only the result, can be examined.

In progress

Phishing response walkthrough

A phishing intrusion reconstructed from the user report through to containment, with the timeline written for readers who were not present.

Read the case file

Access control workflows

Access, recovery and MFA requests resolved against a fixed standard, so that approval does not depend on who is asking or how urgently.

Read the case file

Practice

Four areas of practice.

AI workflows and automation

Practical AI work with Claude, Claude Code, MCP connectors and Columbia CHAT, plus Python automation, built behind credential isolation, validation gates and human review.

Systems and end-user support

Frontline and escalated support across Windows endpoints, peripherals and access faults, including the long-tail incidents that no script anticipates.

Microsoft 365 and identity

Account lifecycle, group membership, licensing, mailbox and Teams administration, MFA enforcement, and least-privilege access reviews in Active Directory.

Service management

ITIL 4 practice applied to routine volume: incident and request handling, queue discipline, knowledge articles that are actually reused, and handovers that survive a shift change.

5+
Years in enterprise IT
2
New York institutions
4
Industry certifications
80+
Failed logons isolated in one window
About

Five years where downtime has a cost.

I have spent more than five years in enterprise IT at Columbia University and NYC Health + Hospitals, where downtime is not an inconvenience.

My work sits where support, administration and process meet: keeping endpoints and accounts healthy in Microsoft 365 and Active Directory, running requests through ITIL 4 practices, and building AI workflows with Claude and MCP that I can audit. More about how I work.

Khaneil Campbell
Based
New York, NY
Experience
5+ years enterprise IT

Open to new work.

If the work above is the kind of thing your team needs, the fastest route is email. I read everything that arrives.